How can we help?
Answers to the questions we hear most. Can't find yours? We're just an email away.
Getting started
How does the free tier work?
Free gets you unlimited weather-ranked searches with all ranked destinations on each, full 7-day forecasts, must-see places, and booking links. Forever, no credit card needed.
Do I need to share my credit card to start?
No. Free is genuinely free. You only enter payment details when you choose to upgrade.
Weather & recommendations
How accurate are the weather forecasts?
Forecasts come from Open-Meteo, which aggregates the major global weather models (including ECMWF and GFS). They're reliable up to ~7 days out; for trips further out we fall back to historical climate averages so the ranking still makes sense.
How many destinations do you cover?
Over 600 hand-picked cities across 45+ countries in Europe and North Africa. Adding more over time.
Account & billing
Can I cancel anytime?
Yes. Cancel from the Stripe billing portal — your Pro features stay active until the end of the billing period.
What's the difference between monthly and yearly?
Identical Pro features either way. Yearly is €24.99 up front for the first year — the equivalent of about €2.08/month, roughly 30% off the monthly rate. After that first year it automatically continues at €2.99/month until you cancel.
Can I switch between monthly and yearly later?
Yearly → monthly needs no action: after the prepaid year, your plan automatically continues at €2.99/month. The Stripe billing portal doesn't offer a direct switch, so to go from monthly to yearly, cancel your monthly plan (Pro stays active until the end of the period you've already paid for) and subscribe to yearly once it ends. Or contact us and we'll sort it out.
What happens to my saved trips if I cancel Pro?
They stay safe and viewable. On the free plan you can keep up to 3 saved trips and add new ones within that limit — weekly weather alerts are Pro-only, so those pause until you re-subscribe.
Privacy & your data
Is my data private?
Yes — we only store the preferences you set (passport, dates, budget) so we can rank trips for you. We never sell your data.
Still need help?
Send us a message and we'll get back to you within 1–2 business days.
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