Terms & Conditions
Version: 13.08.2026
1) Scope of Application
1.1 These General Terms and Conditions (hereinafter “GTC”) of Nadek UG (haftungsbeschränkt) (hereinafter referred to as “Provider”), apply to all contracts for the provision of services in the area of Software-as-a-Service (hereinafter referred to as 'SaaS’) that a consumer or entrepreneur (hereinafter referred to as “Client”) concludes with the Provider with regard to the services described by the Provider on its website. The subject matter of the contract is the provision of software (hereinafter referred to as “Software”) in digital form via the Internet for a fee and for a period limited to the term of the contract, as well as the provision of storage space on the Provider's servers. The inclusion of the Client's own terms and conditions is hereby rejected, unless otherwise agreed. 1.2 A consumer pursuant to these GTC is any natural person concluding a legal transaction for a purpose attributed neither to a mainly commercial nor a self-employed occupational activity. 1.3 A trader pursuant to these GTC is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity. 1.4 The Software may contain links to third-party services. These GTC do not apply to such services that are not provided by the Provider but by a third party. This also applies if the services are provided free of charge and/or if registration with the Provider is required for their use. These services are governed exclusively by the terms and conditions used by the third-party provider or the statutory provisions governing the relationship between the Client and the third-party provider. In this respect, the Provider merely facilitates technical access to these services.
2) Services of the Provider
2.1 The Provider shall provide the Client with Software in digital form via the Internet for the duration of the agreed contract period. To this end, the Provider shall enable the Client to access the Software, which shall remain on the Provider's server. The range of functions and technical specifications of the Software are described in more detail in the service description on the Provider's website. The Provider is only responsible for providing the Software with the functionalities defined in more detail in the service description. In particular, the Provider is not responsible for establishing and maintaining the data connection between the Client's IT system and the Provider's server. 2.2 The Software is updated by the Provider at irregular intervals. Accordingly, the Client only receives a right to use the software in its current version. The Client has no claim to the creation of a specific state of the Software. 2.3 The Provider's services are offered subject to availability. 100 percent availability is technically impossible and therefore cannot be guaranteed to the Client by the Provider. However, the Provider endeavors to keep the service available as consistently as possible. In particular, maintenance, security, or capacity issues, as well as events beyond the Provider's control (disruptions to public communication networks, power outages, etc.), may lead to disruptions or temporary shutdowns of the service. 2.4 The Provider shall take state-of-the-art measures to ensure data security. However, the Provider shall not be subject to any duty of safekeeping or custody. The Client is responsible for ensuring adequate data security. 2.5 The Provider shall provide the Client with an operating manual in electronic form. 2.6 Unless otherwise specified in the service description on the Provider's website, the Provider shall not be obligated to provide any support beyond the contractual maintenance obligations for the Software. 2.7 To the extent that the Provider also makes AI-supported functions available to the Client within its Software, the following provisions shall apply additionally in this regard: 2.7.1 No guarantee is provided regarding the success of the generated results in terms of specific quality, factual accuracy, completeness, or usability, as these results are based on probabilistic models and depend on the quality, completeness, and currency of the data provided by the Client, as well as the publicly accessible data sources utilized by the Software. In particular, due to the nature of probabilistic AI models, differing results may be generated from identical inputs at different times. 2.7.2 Unless otherwise agreed between the parties, the Provider does not owe the exclusivity of the results. The Provider expressly points out to the Client that overlaps may occur between results generated for different Clients, as the Software operates based on publicly accessible data sources and multiple clients may define comparable parameters. 2.7.3 The results generated using the Software are provided to the Client on an "as is" basis. The Provider makes no warranties regarding the accuracy, completeness, suitability, or usability of the generated results, unless expressly agreed otherwise between the parties. The Client is responsible for independently verifying the generated results and ensuring their suitability for the intended purpose. 2.7.4 The Provider is entitled to use AI models and systems from third-party providers in the course of providing the services. The Provider ensures that the third-party providers are contractually obligated to comply with data protection requirements. Any transfer of personal data to third-party providers outside the EU/EEA takes place only in compliance with statutory requirements.
Withdrawal instruction & withdrawal form
Want to withdraw from your contract? Use our online withdrawal function:
Introduction
Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individual’s trade, business, craft or profession, are entitled to cancel any contract on the following conditions:
Right to cancel
You have the right to cancel this contract within 14 days without giving any reasons. The cancellation period will expire after 14 days from the day of the conclusion of the contract. To exercise your right to cancel, you must inform us (Nadek UG (haftungsbeschränkt), Friedrichstraße 155, 10117 Berlin, Germany, Phone.: +4915736704839, e-mail: contact@tripsight.app) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model cancellation form, but it is not obligatory. You can also exercise your right of withdrawal online via the website at the internet address https://tripsight.app/widerruf. If you use this online feature, you will be sent an acknowledgement of receipt of the withdrawal on a durable medium (e.g. by email), including its content and the date and time of its submission, without undue delay. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising,if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.
These legal texts were created by the specialist lawyers of IT-Recht Kanzlei and are protected by copyright (https://www.it-recht-kanzlei.de).